This Privacy Statement supplements the information contained in the Privacy Statement of Enterprise Events Group and (collectively, “we,” “us,” or “our”) and applies to California Residents (“consumers” or “you”). We adopt this notice to comply with the California Privacy Rights Act of 2020 (“CPRA”) and other California privacy laws.
The CPRA applies to the personal information of California residents, which the law refers to as “consumers.” A consumer is a natural person who is a California resident, as it is defined in the California tax regulation. According to California tax provisions, a resident is defined as:
- An individual who is in California for other than a temporary or transitory purpose; and
- An individual domiciled in the state of California who is outside the state for a temporary or transitory purpose.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, passport number, or other similar identifiers. | YES |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, address, telephone number, passport number, bank account number, credit card number, or debit card number. | YES |
| C. Protected classification characteristics under California or federal law. | Age, sex (including gender, gender identity, gender expression). | YES |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO |
| E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | YES |
| G. Geolocation data. | Physical location or movements. | NO |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | NO |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES |
Personal information does not include publicly available information from government records.
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from our clients or their agents. For example, from documents that our clients provide to us related to the services for which they engage us.
- Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them.
- Directly and indirectly from activity on our website (https://www.eeginc.com/). For example, from submissions through our website portal or website usage details collected automatically.
- From third-parties that interact with us in connection with the services we perform.
Sensitive Personal Information
Under the California Privacy Rights Act (CPRA), certain categories of personal information are designated as “sensitive personal information” and are subject to additional protections. The table below identifies which categories of sensitive personal information we collect and the purposes for which we collect them.
| Category of Sensitive Personal Information | Do We Collect? | Specific Data Elements | Purpose of Collection | Business/Service Purpose |
| Government-Issued Identification Numbers | YES | • Passport numbers• Visa numbers | • International travel arrangements• Identity verification | • Performing services requested by you• Complying with travel regulations |
| Financial Account Information | YES | • Credit card numbers• Debit card numbers• Bank account numbers | • Payment processing for event registration• Hotel and travel bookings• Refund processing• Deposit payments | • Performing services requested by you• Processing transactions |
| Precise Geolocation Data | NO | N/A | Not collected | N/A |
| Race or Ethnicity | NO | N/A | Not collected | N/A |
| Religious or Philosophical Beliefs | NO | N/A | Not collected | N/A |
| Union Membership | NO | N/A | Not collected | N/A |
| Contents of Mail, Email, or Text Messages | NO | • Email content (beyond metadata)• Text message content• Private communications content | Not collected Note: We may collect email addresses and metadata (sender, recipient, timestamp) but not the content of private communications unless you explicitly provide it to us. |
N/A |
| Genetic Data | NO | • DNA information• Genetic testing results• Family history for genetic purposes | Not collected | N/A |
| Biometric Information | NO | • Fingerprints• Faceprints or facial recognition data• Voiceprints• Iris or retina scans• Keystroke patterns• Gait or other physical patterns | Not collected Note: If event venues use facial recognition or biometric scanning for security, that data is collected by the venue, not by Enterprise Events Group. |
N/A |
| Health Information | LIMITED | • Dietary restrictions (e.g., allergies, vegetarian)• Mobility/accessibility needs• Emergency medical contact information | • Providing appropriate meal accommodations• Ensuring accessible event facilities• Emergency response preparedness | • Performing services requested by you• Ensuring physical safety• Providing accessibility accommodations |
| Sex Life or Sexual Orientation | NO | • Sexual orientation• Sexual behavior or preferences | Not collected | N/A |
| Citizenship or Immigration Status | LIMITED | • Passport country• Visa status (for international events) | • International travel coordination• Visa application assistance• Compliance with entry requirements | • Performing services requested by you• Complying with international travel regulations |
| Protected Classification Characteristics | YES (Limited) | • Sex/gender• Gender identity• Age (when collected in combination with name or other identifiers) | • Room assignment preferences• Demographic event analytics• Compliance with anti-discrimination laws• Providing appropriate accommodations | • Performing services requested by you• Quality assurance• Legal compliance |
Important Notes About Sensitive Personal Information:
1. Limited and Purpose-Specific Collection: We collect sensitive personal information only when necessary to provide the specific event services you request. Collection is always limited to the minimum necessary to fulfill the stated purpose.
2. Your Right to Limit Use: You have the right to direct us to limit our use and disclosure of your sensitive personal information to only those uses necessary to perform the services reasonably expected by you. To exercise this right, see the section titled “Right to Limit Use and Disclosure of Sensitive Personal Information” below.
3. No Inference of Characteristics: We do not use or disclose sensitive personal information to infer characteristics about you beyond what is necessary to provide the requested services.
4. Voluntary Provision: In most cases, providing sensitive personal information is voluntary. However, if you choose not to provide certain sensitive information (such as passport numbers for international travel or payment information for registration), we may be unable to provide you with the requested services.
5. Third-Party Collection: Some sensitive information may be collected directly by third-party service providers (such as payment processors collecting credit card information). In such cases, the third party’s privacy policy and practices govern that collection, though we require all service providers to maintain appropriate security measures.
6. Event-Specific Collection: Not all categories of sensitive personal information are collected for every event. The specific sensitive information collected depends on the nature and requirements of each individual event. You will be informed at the time of registration which sensitive information is required or requested for a specific event.
7. Retention: We retain sensitive personal information only for as long as necessary to fulfill the purposes for which it was collected, plus any applicable legal retention periods.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts, event registrations, and other notices concerning our products or services, or events or news, that may be of interest to you.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- To improve our website and present its contents to you.
- For testing, research, analysis, and product development.
- As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CPRA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
We disclose your personal information for a business purpose to the following categories of third parties:
- Our affiliates.
- Service providers.
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
In the preceding twelve (12) months, we have not sold any personal information.
IMPORTANT NOTICE: We do not sell or share your personal information
Enterprise Events Group does not:
- Sell your personal information to third parties
- Share your personal information for cross-context behavioral advertising
- Share your personal information with data brokers
We only share your information as necessary to provide event services you request and as described in this Privacy Statement.
Data Retention
We take every reasonable step to ensure that your Personal Information is only processed for the minimum period necessary for the purposes set out in this Policy in the following categories.
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
The criteria for determining the duration for which we will retain your Personal Information are as follows:
- We will retain Personal Information in a form that permits identification only for as long as:
- We maintain an ongoing relationship with you (e.g., where you are a customer of our services, or you are lawfully included in our mailing list and have not unsubscribed); or
- Your Personal Information is necessary in connection with the lawful purposes set out in this Policy, for which we have a valid legal basis (e.g., where your Personal Information is included in a contract between us and you and we have a legitimate interest in fulfilling our obligations under that contract; or where we have a legal obligation to retain your Personal Information);
- Plus the duration of:
- Any applicable limitation period under applicable law (i.e., any period during which any person could bring a legal claim against us in connection with your Personal Information, or to which your Personal Information is relevant); and
- An additional three (3) month period following the end of such applicable limitation period (so that, if a person brings a claim at the end of the limitation period, we are still afforded a reasonable amount of time in which to identify any Personal Information that is relevant to that claim);
- And, in addition, if any relevant legal claims are brought, we continue to process Personal Information for such additional periods as are necessary in connection with that claim.
During the periods noted in paragraphs above, we will restrict our processing of your Personal Information to storage of, and maintaining the security of, that Personal Information, except to the extent that that Personal Information needs to be reviewed in connection with any legal claim, or any obligation under applicable law.
Once the periods in paragraphs above, as applicable, have concluded, we will either permanently delete or destroy the relevant Personal Information; or anonymize the relevant Personal Information.
Your Rights and Choices
The CPRA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CPRA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we disclosed your personal information for a business purpose:
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Right to Limit Use and Disclosure of Sensitive Personal Information
Sensitive Personal Information We Collect:
Under the California Privacy Rights Act (CPRA), certain categories of personal information are classified as “sensitive personal information.” We collect the following categories of sensitive personal information:
| Category | Examples of Sensitive Personal Information Collected | Purpose of Collection |
| Government Identifiers | Passport numbers | Travel arrangements |
| Financial Account Information | Credit card numbers, debit card numbers, bank account numbers (in combination with required security or access codes) | Payment processing, event registration fees, travel bookings, refund processing |
| Protected Classification Characteristics | Sex, gender, gender identity, age (when combined with other data) | Event planning (e.g., room assignments, dietary accommodations), demographic reporting, compliance with anti-discrimination requirements |
How We Use Sensitive Personal Information:
We use and disclose sensitive personal information only for the following purposes:
- To perform the services or provide the goods reasonably expected by you when you register for or attend an event
- To perform services on our behalf, including maintaining or servicing accounts, providing customer service, processing transactions, verifying customer information, or providing analytic services
- For purposes that do not infer characteristics about you
- As otherwise permitted by California law
Your Right to Limit:
You have the right to direct us to limit our use and disclosure of your sensitive personal information to only those uses necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such goods or services, or as otherwise permitted under California law.
Important Note: Because we only use sensitive personal information for the purposes described above (which are necessary to provide you with the event services you request), limiting the use of sensitive personal information may prevent us from providing you with our services. For example:
- Without passport information, we cannot arrange international travel
- Without payment information, we cannot process event registrations
- Without certain demographic information, we cannot fulfill specific event accommodation requests
How to Exercise This Right:
To request that we limit our use and disclosure of your sensitive personal information, please contact us using one of the following methods:
- Email: privacy@eeginc.com with “Limit Sensitive Information” in the subject line
- Phone: 415.499.4444 / Toll Free: 888.999.9570
- Mail: Enterprise Events Group, Data Protection Officer, 950 Northgate Drive, Suite 100, San Rafael, CA 94903
Website: https://www.eeginc.com/
Deletion Request Rights and Opt-out of the Sale or Sharing of your Personal Information
You have the right to request that we delete and opt-out of the sale or sharing any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) from our records your personal information, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Calling us at 415.499.4444 / Toll Free: 888.999.9570
- Visiting https://www.eeginc.com/
- Sending an email to privacy@eeginc.com with Subject: “Data Subject Right Request”
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Right to Correction
Consumers can request correction of inaccurate personal information. This should be added as a separate subsection.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt with one 45-day extension. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Age Restrictions and Minors
Enterprise Events Group’s services are intended exclusively for individuals 18 years of age and older. We do not knowingly collect personal information directly from minors under 18 years of age.
Registering Minors for Events:
If a minor will attend an event:
- A parent or legal guardian (age 18+) must complete the registration
- All personal information is collected from the adult, not the minor
- The adult registrant maintains control over all information, including any information about the minor
- The adult registrant can exercise all privacy rights on behalf of the minor they registered
Information About Minors:
While we don’t collect information directly from minors, we may receive limited information about minors (such as name, age, dietary needs) from adult registrants. This information:
- Belongs to the adult registrant’s account
- Is subject to enhanced security protections
- Is retained only as long as necessary for the event
- Is never sold, shared for advertising, or used for marketing
- Can be accessed, corrected, or deleted by the adult registrant
Inadvertent Collection:
If we discover we have collected information directly from an individual under 18 without proper adult authorization, we will promptly delete such information.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 415.499.4444 / Toll Free: 888.999.9570
Website: https://www.eeginc.com/
Email: privacy@eeginc.com
Postal Address: Enterprise Events Group
950 Northgate Drive
San Rafael, CA 94903