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Privacy Policy

Privacy Policy Enterprise Events Group

Last Updated: September 20, 2018

This Privacy Policy is between the end user (“you”, “your” or “End User”) and/or website, (“Website”), and Enterprise Events Group., a Processor, who collects and processes information.

Please read this policy carefully, as it describes Enterprise Events Group’s use of your Personal Information (as defined in the EU Data Protection Directive 95/46/EC, or after May 25, 2018, the General Data Protection Regulation). We may update this policy from time to time, and will announce this on our Website or web-based event registration portal (“Event360”). If any changes are material or apply to information we have already collected, we may provide additional notice and/or request additional consents as appropriate under the circumstances. If you do not want us to process your personal information as described in this Privacy Policy, you must discontinue use of Event360 and the Website.

1. What personal data do we collect from you?

Personal data you provide to us

When using Event360, you may provide us with personal data. Personal data includes all personally identifiable information (“PII”) and data that directly or indirectly identifies you such as: your name, email address, phone number, location data, emergency contact information,passport information, credit card information, frequent flier airline number, hotel rewards number, and social media accounts. The data you provide is used specifically for the services and logistics for the event. Event360 is customized per event with collecting all or a subset of your personally identifiable information (PII) data. Each event will only collect the data needed to provide the contracted service for the event. At no time will Enterprise Events share this data with 3rd parties or other marketing firms. Once the event is completed Enterprise Events group will follow the applicable laws on data removal/deletion as well.

Personal data we collect through your use of Event360 or Website

We collect limited personal data from you through your use of Event360 or Website. The only data we actively collect from you beyond that which you choose to provide are your IP address, browser software, operating system, and the time and date on which you visited Event360 or Website. In addition, we may also track your usage of Event360 for statistical and research purposes by means of cookies.

2. For what purpose do we use or process your personal data?

We process your personal data for the following purposes:

  • Providing you with information about the event that you are attending;
  • Performing our services;
  • Enabling Event360 features such as “check-ins”, surveys/polls, messaging, channels, agenda sessions, exhibitors, recommendations, speakers and locations;
  • Prepopulating Event360 fields such as conference agendas, attendee lists, speaker lists, exhibitor lists, and location information;
  • Sending emails or notifications in relation to the event; and,
  • Processing complaints or customer service inquiries, handling disputes, performing audits and meeting statutory requirements.

3. With whom do we share your personal data?

We do not share your personal data with third parties, unless we have a good reason to do so.

Event Organizers

We share your information, posts, comments, surveys, messages, and polls with the event organizers or their authorized agents. In accordance with our legal obligations, we have agreed to safeguard the protection of your personal data in agreements with the event organizers. We recommend that you read and review the privacy policy of the event organizer carefully to ensure you are fully aware of all the purposes for which your data is being used by the event organizer or processed by us.


We do not share your personal data with other attendees.

Authorized Partners and Vendors

We could possibly collect and share your data with authorized partners and vendors for the expressed use for the event. This data could include: your name, email address, company name, phone number, location data, passport information, credit card information, frequent flier airline number, hotel rewards number, and social media accounts.

We may share some of information with authorized partners and vendors. This data could include: your name, email address, company name, phone number, location data, and social media accounts. We may also allow authorized partners and vendors to scan your contact information at the event. This data could include: your name, email address, company name, phone number, location data, and social media accounts.

Please note, the authorized partners and vendors are contracted to complete services for the specific event and at no time will Enterprise Events share this data with non event contracted 3rd parties or other marketing firms.

As an extension to this Privacy Policy and if requested by a partner company for transfer of personal data outside the European Economic Area, we may enter into EU Standard Contractual Clauses to comply with our legal obligations.

Payment Processors

Enterprise Events Group and the Event360 platform retained payment information is only for the services/payments for the event. Payment information for Event360 is completely managed with the sites on Any payment data is encrypted both in transit and at rest. contains real-time status and security information that Enterprise Events Group leverages for highest level industry security standards.

Legal Requirements and Law Enforcement

We will share personal information where we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request; detect, prevent, or otherwise address fraud, security or technical issues; or protect against harm to the rights, property or safety of Enterprise Events Group, our users or the public as required or permitted by law.

Corporate Organization

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

4. Security of your personal information

In accordance with the applicable laws and regulations, we have taken adequate technical and organizational measures to safeguard the security of your personal information. We store the personal information that we process on a secure database that is protected by technical access controls. We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

5. What are your rights?

In compliance with the Privacy Shield Principles and the General Data Protection Regulation (EU) 2016/679, Enterprise Events Group commits to resolving complaints about our collection or use of your personal information. European Union, Swiss, or other covered individuals with inquiries or complaints should first contact Enterprise Events Group by email by including your full name and sending it to We will contact you within thirty (30) business days after receipt of a request to review, change, or remove your personal data.

If the complaint cannot be resolved through Enterprise Events Group’s internal processes, it will be referred to Judicial Arbitration and Mediation Services, Inc., (JAMS) under the JAMS International Mediation Rules, which are accessible on the JAMS website at JAMS mediation may also be commenced as provided for in the JAMS International Mediation Rules. You may also submit a claim directly to JAMS through the following site, which is maintained by JAMS: Finally, you will also have the possibility to invoke binding arbitration under certain conditions.

If applicable, under EU or Swiss law, You may: withdraw consent for processing your personal information at any time; object to or restrict processing; or request Enterprise Events Group to provide you a copy of your personal information, information about processing, or a correction or deletion of your personal information.

6. Cookies and similar technologies

We use cookies and web beacons in Event360 and on our Website. A cookie is a small text file that is delivered with pages from Event360 or Website and which is stored by your browser on the hard drive of your computer or on your smartphone. Cookies have various functions, for example, a cookie can store your language preferences or password token. Web beacons are electronic files invisibly embedded on web pages or in email to permit the sender to track online movements of web users. Cookies and web beacons do not usually contain any information that could personally identify you.

At this time we do not respond to browser ‘do not track’ signals, as we await the development of industry standards for how such signals should be interpreted.

Appendix 1 lists the types of Cookies we use and their purpose.

You can turn off the use of cookies via the settings on your computer or your smartphone. Please note, turning off cookies can result in some functions of the website or Apps not working properly.

7. Additional Information and Contacts

Children Under the Age of 13

Depending on the event, we do knowingly collect information for children under 13 years of age based upon consent from the authorized individual providing the data. If you wish to have this information removed please contact

California Privacy Rights

California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year, free of charge, information about the personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to us in writing.

Retention Period

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), we will nullify such personal information by erasing it from our database.

Limitations of Privacy Policy

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you Event360 or services, or at an event or function supported by Enterprise Events Group.

If you have questions about our use of your personal data, please contact us at:

Enterprise Events Group
Data Protection Officer
950 Northgate Drive, Suite 100
San Rafael, CA 94903

If you have questions about the event organizer’s use of your personal data, we recommend that you read and review the privacy policy of the event organizer and contact the event organizer if you still have questions.

Appendix 1: Cookies and Purpose

Cookie Type: Essential operation
Purpose: These cookies are necessary in order for you to move around the service as you request. It allows us to recognize what type of attendee, exhibitor, or other subscriber you are so that we can then accordingly provide services

Cookie Type: Functional
Purpose: These cookies allow us to use certain features of the service in accordance with the choices that you make. These cookies mean that if you continue to use the services or return to the services, we can then provide services tailored for you based on the choices you have made or asked us to hold like your username or your customizations.

Cookie Type: Performance and Analysis
Purpose: We use performance cookies to help us provide a better user experience for you based on optimizing the services and constantly optimizing the features and performance. We may also obtain information from features that you open or access or click on. This information tells us about the effectiveness of certain features and helps ensure that the content and features we provide are optimized for your interests.

Cookie Type: Third Party
Purpose: We can allow our business partners to use cookies on or the service as indicated for the same purposes as we provide you with services, including gathering information about your online and in-App activities over time and across our services. We can also use service providers acting on our behalf to use cookies for the purposes described above.