Last Updated: September 20, 2018
1. What personal data do we collect from you?
Personal data you provide to us
When using Event360, you may provide us with personal data. Personal data includes all personally identifiable information (“PII”) and data that directly or indirectly identifies you such as: your name, email address, phone number, location data, emergency contact information,passport information, credit card information, frequent flier airline number, hotel rewards number, and social media accounts. The data you provide is used specifically for the services and logistics for the event. Event360 is customized per event with collecting all or a subset of your personally identifiable information (PII) data. Each event will only collect the data needed to provide the contracted service for the event. At no time will Enterprise Events share this data with 3rd parties or other marketing firms. Once the event is completed Enterprise Events group will follow the applicable laws on data removal/deletion as well.
Personal data we collect through your use of Event360 or Website
We collect limited personal data from you through your use of Event360 or Website. The only data we actively collect from you beyond that which you choose to provide are your IP address, browser software, operating system, and the time and date on which you visited Event360 or Website. In addition, we may also track your usage of Event360 for statistical and research purposes by means of cookies.
2. For what purpose do we use or process your personal data?
We process your personal data for the following purposes:
- Providing you with information about the event that you are attending;
- Performing our services;
- Enabling Event360 features such as “check-ins”, surveys/polls, messaging, channels, agenda sessions, exhibitors, recommendations, speakers and locations;
- Prepopulating Event360 fields such as conference agendas, attendee lists, speaker lists, exhibitor lists, and location information;
- Sending emails or notifications in relation to the event; and,
- Processing complaints or customer service inquiries, handling disputes, performing audits and meeting statutory requirements.
3. With whom do we share your personal data?
We do not share your personal data with third parties, unless we have a good reason to do so.
We do not share your personal data with other attendees.
Authorized Partners and Vendors
We could possibly collect and share your data with authorized partners and vendors for the expressed use for the event. This data could include: your name, email address, company name, phone number, location data, passport information, credit card information, frequent flier airline number, hotel rewards number, and social media accounts.
We may share some of information with authorized partners and vendors. This data could include: your name, email address, company name, phone number, location data, and social media accounts. We may also allow authorized partners and vendors to scan your contact information at the event. This data could include: your name, email address, company name, phone number, location data, and social media accounts.
Please note, the authorized partners and vendors are contracted to complete services for the specific event and at no time will Enterprise Events share this data with non event contracted 3rd parties or other marketing firms.
Enterprise Events Group and the Event360 platform retained payment information is only for the services/payments for the event. Payment information for Event360 is completely managed with the Force.com sites on Salesforce.com. Any payment data is encrypted both in transit and at rest. https://trust.salesforce.com contains real-time status and security information that Enterprise Events Group leverages for highest level industry security standards.
Legal Requirements and Law Enforcement
We will share personal information where we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request; detect, prevent, or otherwise address fraud, security or technical issues; or protect against harm to the rights, property or safety of Enterprise Events Group, our users or the public as required or permitted by law.
4. Security of your personal information
In accordance with the applicable laws and regulations, we have taken adequate technical and organizational measures to safeguard the security of your personal information. We store the personal information that we process on a secure database that is protected by technical access controls. We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
5. What are your rights?
In compliance with the Privacy Shield Principles and the General Data Protection Regulation (EU) 2016/679, Enterprise Events Group commits to resolving complaints about our collection or use of your personal information. European Union, Swiss, or other covered individuals with inquiries or complaints should first contact Enterprise Events Group by email by including your full name and sending it to firstname.lastname@example.org. We will contact you within thirty (30) business days after receipt of a request to review, change, or remove your personal data.
If the complaint cannot be resolved through Enterprise Events Group’s internal processes, it will be referred to Judicial Arbitration and Mediation Services, Inc., (JAMS) under the JAMS International Mediation Rules, which are accessible on the JAMS website at https://www.jamsadr.com/adr-rules-procedures. JAMS mediation may also be commenced as provided for in the JAMS International Mediation Rules. You may also submit a claim directly to JAMS through the following site, which is maintained by JAMS: https://www.jamsadr.com/about/submit-a-case. Finally, you will also have the possibility to invoke binding arbitration under certain conditions.
If applicable, under EU or Swiss law, You may: withdraw consent for processing your personal information at any time; object to or restrict processing; or request Enterprise Events Group to provide you a copy of your personal information, information about processing, or a correction or deletion of your personal information.
6. Cookies and similar technologies
At this time we do not respond to browser ‘do not track’ signals, as we await the development of industry standards for how such signals should be interpreted.
Appendix 1 lists the types of Cookies we use and their purpose.
7. Additional Information and Contacts
Children Under the Age of 13
Depending on the event, we do knowingly collect information for children under 13 years of age based upon consent from the authorized individual providing the data. If you wish to have this information removed please contact email@example.com.
California Privacy Rights
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year, free of charge, information about the personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to us in writing.
If you have questions about our use of your personal data, please contact us at:
Enterprise Events Group
Data Protection Officer
950 Northgate Drive, Suite 100
San Rafael, CA 94903
Appendix 1: Cookies and Purpose
Cookie Type: Essential operation
Purpose: These cookies are necessary in order for you to move around the service as you request. It allows us to recognize what type of attendee, exhibitor, or other subscriber you are so that we can then accordingly provide services
Cookie Type: Functional
Purpose: These cookies allow us to use certain features of the service in accordance with the choices that you make. These cookies mean that if you continue to use the services or return to the services, we can then provide services tailored for you based on the choices you have made or asked us to hold like your username or your customizations.
Cookie Type: Performance and Analysis
Purpose: We use performance cookies to help us provide a better user experience for you based on optimizing the services and constantly optimizing the features and performance. We may also obtain information from features that you open or access or click on. This information tells us about the effectiveness of certain features and helps ensure that the content and features we provide are optimized for your interests.
Cookie Type: Third Party